Right Here

Every year, several of your neighbors, friends, and family trust us for care. Today is no different. We are here for you for everything you need. Our experts are highly skilled and ready to help you safely get back on track with your health.

When to go to Urgent Care

Our care team treats patients for problems that are acute and urgent but not life threatening:

  • Virus and flu
  • Vomiting, nausea, and diarrhea
  • Gastrointestinal illness
  • Mild to moderate dehydration
  • Ear, throat and respiratory infections
  • Sprains, strains and simple fractures
  • Minor burns, cuts, puncture wounds and animal bites
  • Minor eye injuries
  • Rashes and allergic reactions
  • Mild to moderate asthma

When to go to the Emergency Department

If you are having a medical emergency dial 911 immediately! If you think you may be having a heart attack or stroke dial 911 immediately. In these instances time is very important to your health outcome. The sooner you receive medical intervention the better off you are.

  • Chest pain, nausea, and shortness of breath
  • Severe abdominal pain
  • Motor vehicle accidents with spine injury
  • Sudden, severe headache
  • Loss of consciousness or inability to talk
  • Limb numbness, tingling, or clumsiness
  • Bleeding/cramping in pregnancy
  • Head or neck injury
  • Seizures
  • Moderate to severe shortness of breath
  • Psychiatric disorders
  • Overdoses
  • Child abuse
  • Assault, including sexual assault
  • Infants less than 6 weeks of age
  • High fever especially in children 8 weeks of age

When to go to Immediate Care

For mild injuries, minor illness, and physicals. Care for ages 6 months and up.

  • Abscess care
  • Back pain (non-trauma related)
  • Minor bone/joint injuries
  • Burns-minor
  • Cough
  • Dental pain
  • Ear-pain/wax
  • Eye – drainage, foreign body
  • Facial lacerations (minor)
  • Simple lacerations
  • Nausea/vomiting/diarrhea
  • Pregnancy testing
  • Sore throat
  • Skin complaints
  • Sinusitis
  • Sexually transmitted infections
  • Stitch removal
  • Ticks
  • Urinary symptoms
  • Vaginitis
  • Wound check/packing changes
  • Physical (sports/employee)
  • Workers Comp Injuries (1st visit)

Onsite testing for:

  • Strep throat
  • RSV
  • Influenza A & B
  • Urinalysis
  • Pregnancy
  • Mononucleosis

Considerations: Limited send out lab testing (Lyme, COVID, Sexual transmitted infection)

Our Convenient Locations

Emergency Care

Cayuga Medical Center

Schuyler Hospital

Convenient Care

Cortland

Montour Falls

Immediate Care

Ithaca

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