Right Here

Every year, several of your neighbors, friends, and family trust us for care. Today is no different. We are here for you for everything you need. Our experts are highly skilled and ready to help you safely get back on track with your health.

Immediate Care

Ithaca >>
Monday - Friday
12:00 pm - 8:00 pm

Saturday - Sunday
8:00 am - 4:00 pm

When to go to Immediate Care

For mild injuries, minor illness, and physicals. Care for ages 6 months and up.

  • Abscess care
  • Back pain (non-trauma related)
  • Minor bone/joint injuries
  • Burns-minor
  • Cough
  • Dental pain
  • Ear-pain/wax
  • Eye – drainage, foreign body
  • Facial lacerations (minor)
  • Simple lacerations
  • Nausea/vomiting/diarrhea
  • Pregnancy testing
  • Sore throat
  • Skin complaints
  • Sinusitis
  • Sexually transmitted infections
  • Stitch removal
  • Ticks
  • Urinary symptoms
  • Vaginitis
  • Wound check/packing changes
  • Workers Comp Injuries (1st visit)

Onsite testing for:

  • COVID – Rapid (including COVID NAAT Rapid for Travel, please check with airline for verified test)
  • Strep throat
  • RSV
  • Influenza A & B
  • Urinalysis
  • Pregnancy
  • Mononucleosis

Considerations: Limited send out lab testing (Lyme, COVID, Sexual transmitted infection)

Urgent Care

Cortland >>
Monday - Friday
7:30 am - 7:30 pm

Montour Falls >>
Monday - Friday
7:30 am - 5:00 pm

When to go to
Urgent Care

Our care team treats patients for problems that are acute and urgent but not life threatening:

  • Abscess care
  • Asthma - Mild to moderate 
  • Back pain (non-trauma related)
  • Bone/joint injuries - Minor
  • Burns, cuts, puncture wounds and animal bites - minor
  • Cough
  • Dehydration - Mild to moderate 
  • Dental pain
  • Ear-pain/wax
  • Eye – drainage, foreign body
  • Facial lacerations (minor)
  • Gastrointestinal illness
  • Influenza
  • Simple lacerations
  • Nausea/vomiting/diarrhea
  • Pregnancy testing
  • Rashes and allergic reactions
  • Sore throat
  • Skin complaints
  • Sprains, strains and simple fractures
  • Sinusitis
  • Sexually transmitted infections
  • Stitch removal
  • Ticks
  • Urinary symptoms
  • Vaginitis
  • Virus
  • Wound check/packing changes
  • Workers Comp Injuries (1st visit)

Onsite testing for:

  • COVID – Rapid
  • Strep throat
  • RSV
  • Influenza A & B
  • Urinalysis
  • Pregnancy

Considerations: Limited send out lab testing (Lyme, COVID, Sexual transmitted infection)

Emergency Department

Cayuga Medical Center >>
24/7

Schuyler Hospital >>
24/7

When to go to the Emergency Department

If you are having a medical emergency dial 911 immediately! If you think you may be having a heart attack or stroke dial 911 immediately. In these instances time is very important to your health outcome. The sooner you receive medical intervention the better off you are.

  • Chest pain, nausea, and shortness of breath
  • Severe abdominal pain
  • Motor vehicle accidents with spine injury
  • Sudden, severe headache
  • Loss of consciousness or inability to talk
  • Limb numbness, tingling, or clumsiness
  • Bleeding/cramping in pregnancy
  • Head or neck injury
  • Seizures
  • Moderate to severe shortness of breath
  • Psychiatric disorders
  • Overdoses
  • Child abuse
  • Assault, including sexual assault
  • Infants less than 6 weeks of age
  • High fever especially in children 8 weeks of age

Virtual Care

Monday - Friday
7 am - 7 pm

Learn More or
Make an Appointment >>


When to use Virtual Care

Cayuga Virtual Care allows you to receive care from a provider located elsewhere. You can use your computer, tablet or smartphone to communicate with a provider about primary, specialty and urgent care needs including evaluation of new symptoms, prescription refills, follow-up care and more. Ages 5+ and able to communicate. Parent present during appointment for anyone under 18 years of age.

  • Abrasion
  • Back pain- non traumatic
  • Bug bites
  • Concussion re-evaluation
  • Constipation
  • Cough
  • COVID Testing
  • COVID Re-evaluation
  • Dental pain
  • Diarrhea
  • Eye irritation without injury
  • Heartburn
  • High blood pressure (without symptoms)
  • High cholesterol
  • Influenza symptoms or testing
  • Lice
  • Medication Refills (no controlled substances)
  • Minor burns
  • Nausea
  • Rashes
  • Runny Nose
  • Sexually Transmitted Infection/Pregnancy Testing
  • Sinusitis or sinus congestion
  • Skin sores
  • Sore throat
  • Sprains
  • Strep testing
  • Tick Bites
  • Travel or school titers
  • Urinary symptoms
  • Vomiting

Our Convenient Locations

Immediate Care

Ithaca

Urgent Care

Cortland

Montour Falls

Emergency Care

Cayuga Medical Center

Schuyler Hospital

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